• Digital Senior Account Manager

    Posted Date 5 months ago(26/03/2018 11:20)
    Job ID
    2018-1923
    # of Openings
    1
    Job Location(s)
    UK-London
    Category
    Digital Web & App
    Post End Date
    31/08/2018
  • Overview

    Hogarth Worldwide (HWW) is the fastest growing agency within WPP.

    We have a London Head office as well as 12 global production hubs around the world specialising in multi platform advertising production and creative services. We are a culturally diverse organisation and currently have around 2,000 global employees.

    We are an expert provider of marketing communications and a production services across Broadcast, Print and Digital media with a full suite of services that can take a creative advertising or promotional concepts and deliver translated and culturally adapted assets, in whatever required medium into every target market in the world, with effieicnet turnaround times, high quality, high tech and effective return on investment than any other competitive offering.

    Our clients are the world’s leading brands in consumer goods, financial services, pharama, automotive and electronics and we compete in markets that demand the absolute highest standards of quality, customer care, reliability and value.

    Culturally, we combine the enthusiasm and creativity of a worldwide agency with the standards and delivery of a world class professional services business.

    Responsibilities

    This is an important role within a strong and ever growing digital client service team and is pivotal to a specific account – Nestle Waters.

    This client is one of our biggest digital clients with a scope that has tripled since last year, delivering digital innovation & tech solutions to facilitate website build, UX and Design. We have created a global site factory for multiple Waters brands, running as a highly successful Programme. Our achivements have been highly recognised within the Nestle group as being the digital beacon driving potential platform growth across many other Nestle brands.

    Our ideal candidate will have strong digital experience, ideally in website global web & apps.  Working closely with the Digital Account Director to support across a variety of master build and localisation projects. Strong client relationship building, supporting the team in all client communication is key.

    The successful candidate should have a proven track record in account management and a good understanding of website / digital standards (Drupal 8 CMS knowledge a bonus but not essential). They should also have a good understanding of project delivery phases of work in web build, have expereinece in managing budgets and timing milestones.

     

     

    Qualifications

    • Clear communicator and highly organized
    • Good client facing aptitude for managing requirements and expectations
    • Good all round digital knowledge, global web projects (ideal)
    • Strong account handling skills, working with multiple stakeholders (internal & external)
    • Experience working with global clients and managing high volume delivery
    • A proven track record in account handling across large scale roll-outs
    • Experience in account governance and communication plans, to drive governance globally
    • Strong presentation skills in writing decks on PowerPoint
    • Ability to take on new briefs from the client, ability to understand brand and business requirements and then turn client brief to internal briefs
    • Multi language site adaptation experience (ideal but not essential)
    • Confident in demonstrating technical explanations in client meetings (supporting Progamme Lead and DAD)
    • Good understanding of briefing processes, development, QA testing and website roll out
    • Ability to work under pressure and to tight deadlines

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